Cadillac bulletin PIT6303
What it saysThis Preliminary information communicates an issue where the 2nd row seat headrest does not want to lock in the upright position and how to resolve that issue NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Dec 14, 2024, received Dec 17, 2024, about the seats. It names 1 model year (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Cadillac Escalade bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates an issue where the 2nd row seat headrest does not want to lock in the upright position and how to resolve that issue
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6303 | Service bulletin | Dec 14, 2024 | 11011889 | PDF, 24 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Cadillac bulletins for the Escalade
A weekly email, sent only in a week when Cadillac files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 38 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group13 other manufacturer communications filed against the Cadillac Escalade under the same component group (seats), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-131 | Service bulletin | May 17, 2025 | This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated se… |
| PIE0839 | Service bulletin | May 14, 2025 | This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine… |
| 25-NA-101 | Service bulletin | Apr 29, 2025 | This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passe… |
| 24-NA-022 | Service bulletin | Apr 16, 2025 | This technical bulletin provides repair information to correct a customer concern of SUV Second Row Seat Bolt Torque Pattern. |
| PIE0819A | Service bulletin | Apr 16, 2025 | This engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection… |
| PIE0805A | Service bulletin | Dec 18, 2024 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a squeak and/or ratt… |
| PIE0805 | Service bulletin | Oct 1, 2024 | This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis… |
| PIT6180 | Service bulletin | Aug 13, 2024 | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIT6303 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6303 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIT6303 cover?
The manufacturer filed it against 1 model year: 2025 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.