Cadillac bulletin PIE0744A
What it saysThis engineering information (EI) closure ends the need for gathering further information from technicians in regard to an abnormal engine noise heard and/or engine stalls and will not restart. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Nov 1, 2023, received Nov 21, 2023, about the engine. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI) closure ends the need for gathering further information from technicians in regard to an abnormal engine noise heard and/or engine stalls and will not restart.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0744A | Service bulletin | Nov 1, 2023 | 10245361 | PDF, 59 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 33 complaints with NHTSA since 2015. 1 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The vehicle shut off while driving on the feeder of the highway. Vehicle was no longer responsive and had to be towed to Central Cadillac of Houston; where later it was determined that the vehicle needed a new engine. The Vehicle is a 2023 with less than 5,000 miles on it.
2023 Cadillac CT4 · Engine · filed with NHTSA Dec 1, 2023 · ODI 11557858
The contact owns a 2022 Cadillac CT4. The contact stated that while driving approximately 60-65 MPH, the power steering and power brakes failed to operate as needed. The check engine and the crash warning lights were illuminated.
2022 Cadillac CT4 · Engine · filed with NHTSA Jan 23, 2024 · ODI 11567176
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group78 other manufacturer communications filed against these Cadillac models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262568830 | Service campaign | Aug 4, 2026 | Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th… |
| N262552610 | Service campaign | May 7, 2026 | Certain vehicles may have a condition that could cause the crankcase pressure sensor to fail. If this failure occurs, the Malfunction Indic… |
| 22-NA-080 | Service bulletin | Sep 6, 2025 | This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. |
| N252519310 | Service campaign | Aug 26, 2025 | Certain vehicles listed above, may have a condition in which the torque on the engine thermostat housing fasteners is low. Dealers will insp… |
| 00-06-01-026R | Service bulletin | Jun 5, 2025 | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. |
| N252503990 | Service campaign | May 20, 2025 | Customer Satisfaction Program - Certain vehicles listed above may have a condition in which the oil plug in the oil pan may not be seated pr… |
| 23-NA-170 | Service bulletin | May 16, 2025 | This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure. |
| 23-NA-153 | Service bulletin | May 15, 2025 | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIE0744A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0744A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIE0744A cover?
The manufacturer filed it against 4 model years: 2023 Cadillac CT4, 2022 Cadillac CT4, 2023 Cadillac CT5, 2022 Cadillac CT5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.