Cadillac service campaign N252519310
What it saysCertain vehicles listed above, may have a condition in which the torque on the engine thermostat housing fasteners is low. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service campaign dated Aug 26, 2025, about the engine. It names 2 model years (2025–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles listed above, may have a condition in which the torque on the engine thermostat housing fasteners is low. Dealers will inspect for engine cooling system leaks originating at the thermostat housing. If a leak is present the thermostat housing gasket and seal will be replaced, fasteners secured to correct torque and coolant system refilled. If leak does not exist, torque fasteners to the 10Nm.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N252519310 | Service campaign | Aug 26, 2025 | 11022142 | PDF, 383 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 3 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group67 other manufacturer communications filed against the Cadillac CT4 under the same component group (engine), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262552610 | Service campaign | May 7, 2026 | Certain vehicles may have a condition that could cause the crankcase pressure sensor to fail. If this failure occurs, the Malfunction Indic… |
| 00-06-01-026R | Service bulletin | Jun 5, 2025 | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. |
| 23-NA-153 | Service bulletin | May 15, 2025 | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is… |
| 15-NA-010 | Service bulletin | May 7, 2025 | This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California… |
| 25-NA-037 | Service bulletin | Apr 30, 2025 | This bulletin advises the tech that the Exhaust Roller Follower may be the issue with the engine Ticking noise, misfire or rough run and wh… |
| 21-NA-240 | Service bulletin | Apr 22, 2025 | This service bulletin provides diagnostic repair information to correct an oil leak on top of the engine that may be coming from cam carrier… |
| 25-NA-100 | Service bulletin | Apr 18, 2025 | This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and regist… |
| PIE0794E | Service bulletin | Apr 14, 2025 | This engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting (FPR) App process f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac N252519310 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N252519310 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N252519310 cover?
The manufacturer filed it against 2 model years: 2026 Cadillac CT4, 2025 Cadillac CT4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.