Cadillac bulletin PIC6597
What it saysThis Preliminary information communicates to inspect for chaffing on passenger seat frame for a U0075 DTC. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Feb 24, 2025, received Mar 2, 2025, about the seats. It names 5 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates to inspect for chaffing on passenger seat frame for a U0075 DTC.
Trouble codes it names: U0075 B197D U0131 U0151 U0420 U0452 5 of 6 read from the document itself
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIC6597 | Service bulletin | Feb 24, 2025 | 11014619 | PDF, 31 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 94 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group2 other manufacturer communications filed against the Cadillac CT5 under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIT6180 | Service bulletin | Aug 13, 2024 | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
| 06-00-89-029V | Service bulletin | May 1, 2024 | This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, V… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIC6597 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIC6597 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PIC6597 cover?
The manufacturer filed it against 5 model years: 2024 Cadillac CT5, 2023 Cadillac CT5, 2022 Cadillac CT5, 2021 Cadillac CT5, 2020 Cadillac CT5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.