Cadillac over-the-air update N25-250020
What it saysFixes to heated seat indicator and functionality Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality Improvements to leveling corrections when driving on a slope extensively… NHTSA’s full summary ↓
Cadillac filed this with NHTSA as an over-the-air update dated May 28, 2025, received May 30, 2025 — 3 documents under this number. It names 4 model years (2023–2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication• Fixes to heated seat indicator and functionality • Improvements to adaptive cruise control, collision imminent braking, and diagnostic functionality • Improvements to leveling corrections when driving on a slope extensively • Fixes to help prevent valve compressor from sticking • Improvements to performance of One Pedal Drive at low speeds and launch • Improvements to vehicle propulsion in extreme off-roading circumstances • Improvements to vehicle's ability to recover after a quick key cycle • Improved accuracy of collision calls • Various fixes and improvements During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N25-250020 | Over-the-air update | May 28, 2025 | 11018717 | PDF, 90 KB |
| N25-250020 | Over-the-air update | May 21, 2025 | 11018719 | PDF, 92 KB |
| N25-250020 | Over-the-air update | May 19, 2025 | 11018718 | PDF, 92 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 172 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac N25-250020 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N25-250020 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N25-250020 cover?
The manufacturer filed it against 4 model years: 2025 Cadillac Escalade, 2025 Cadillac Lyriq, 2024 Cadillac Lyriq, 2023 Cadillac Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.