Cadillac bulletin N232425590
What it saysCertain vehicles, equipped with the hands-free decklid option (RPO TL3) and carbon fiber 2 package (RPO CFV) may have a condition where the hands-free decklid feature may not work as intended, and the decklid… NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Jan 4, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program. Certain vehicles, equipped with the hands-free decklid option (RPO TL3) and carbon fiber 2 package (RPO CFV) may have a condition where the hands-free decklid feature may not work as intended, and the decklid may inadvertently open when the vehicle is parked. Dealers are to reprogram the body control module, and provide the customer with a reimbursement check in the amount of $100.00 USD.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N232425590 | Service bulletin | Jan 4, 2024 | 10248302 | PDF, 467 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 3 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
issue with all doors and trunk moldings - after heavy rain or after washing the car, the frames inside all doors and trunk have water. This will cause rust and body rot over time. Spoke with the dealer yesterday regarding this issue and was told that all cars have issues and I am not alone complaining about this issue
2024 Cadillac CT5 · Structure · filed with NHTSA Apr 26, 2025 · ODI 11656917
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group70 other manufacturer communications filed against the Cadillac CT5 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 22-NA-242 | Service bulletin | Apr 24, 2025 | This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Number… |
| 24-NA-229 | Service bulletin | Apr 10, 2025 | This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system tha… |
| 24-NA-193 | Service bulletin | Apr 7, 2025 | This service bulletin provides repair information on software release Update W52E-176.1.2-M170-SQBR5-250.2 to correct customer concern of ra… |
| 25-NA-087 | Service bulletin | Apr 3, 2025 | This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs… |
| 13-08-116-001K | Service bulletin | Mar 31, 2025 | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple custo… |
| 24-NA-098 | Service bulletin | Mar 21, 2025 | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E440… |
| 15-06-03-001F | Service bulletin | Mar 12, 2025 | This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and te… |
| 23-NA-064 | Service bulletin | Jan 29, 2025 | This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Ba… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac N232425590 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N232425590 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does N232425590 cover?
The manufacturer filed it against 1 model year: 2024 Cadillac CT5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.