BMW bulletin B840224
BMW filed this with NHTSA as a service bulletin dated May 24, 2024, received May 30, 2024, about the electrical system. It names 11 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe Check Control Message “Emergency call not available� is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself after a drive cycle. It may no longer be displayed to the customer in the next life cycle.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| B840224 | Service bulletin | May 24, 2024 | 11000566 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B840224 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B840224 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does B840224 cover?
The manufacturer filed it against 11 model years: 2023 BMW X2, 2022 BMW X2, 2023 BMW X5, 2022 BMW X5, 2023 BMW X6, 2022 BMW X6 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.