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Manufacturer communication · Service bulletin

BMW bulletin B120424

What it saysCustomer perceptions: Vehicles with optional equipment “01CR -Remote Engine Start”. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Jun 18, 2024, received Jul 1, 2024, about the engine. It names 5 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer perceptions: Vehicles with optional equipment “01CR -Remote Engine Start”. The “Remote Engine Start” selection is missing in the “Pre-conditioning” sub-menu The “Remote Engine Start” can be selected using the vehicle key. However, the “Remote Engine Start” isnot carried out. The Check Control message (number 2055) appears: Remote engine start not available Vehicles with optional equipment “07ME - M Driver’s Package”: The increased maximum speed is not reached Vehicles with optional equipment “01MB - M Drive Professional”: The M MODE “TRACK” is no longer available Only the M MODES “ROAD” and “SPORT” are available Applies to all the customer perceptions: Chance of the error occurring: Very rare, sporadic Both faults listed below are entered in the DME fault memory: 021280 - DME: Certificates (type 1) not ready And 021283 - DME, Secure Feature Activation: Secure Token check still running or unchecked Secure Token present Motor vehicles affected: Vehicles with engine S68T Vehicles with drive unit XB1T

Kind Service bulletin Manufacturer date Jun 18, 2024 Received by NHTSA Jul 1, 2024 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B120424Service bulletinJun 18, 202411002677PDF, 165 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 231 complaints with NHTSA since 2015. 14 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This vehicle has had numerous error codes one time it state vehicle could not be driven because of drivetrain malfunction inter alia vehicle is leaking from moter but is undetected during this recall we had another error code go off showed to tom bush Bmw on atlantic along with liquid leaking from motor/transmission this was in fist 90…

2024 BMW XM · Engine · filed with NHTSA Nov 14, 2024 · ODI 11625126

I am started to lease this car in August 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took BMW more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer.

2024 BMW X5 · Engine · filed with NHTSA Apr 23, 2024 · ODI 11584824

The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up.

2024 BMW X7 · Engine · filed with NHTSA Oct 17, 2024 · ODI 11620398

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

67 other manufacturer communications filed against these BMW models under the same component group (engine), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0011320800Service campaignOct 21, 2026The cylinder head cover was not installed correctly at the assembly plant.
0012870600Service campaignOct 10, 2026Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault…
1171901000Warranty extensionSep 22, 2026The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for de…
B121126Service bulletinSep 9, 2026Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Ve…
0011460700EmissionsAug 26, 2026The return springs on the exhaust camshaft followers (switchable rocker arm) may break.
B064426OtherAug 22, 2026Air Flap Return
B130126Service campaignAug 14, 2026Delivery Stop - Exhaust System Gasket
0018030200Service campaignAug 14, 2026An exhaust gas sealing ring between thelower catalytic converter and upper catalyticconverter may be missing (1).

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B120424 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B120424 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B120424 cover?

The manufacturer filed it against 5 model years: 2024 BMW 7 Series, 2024 BMW X5, 2024 BMW X6, 2024 BMW X7, 2024 BMW XM. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.