BMW service campaign 0037360100
What it saysThe air line on the air suspension supply system may not be properly installed. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated May 19, 2025, received May 27, 2025, about the engine — 1 document under this number: B370225. It names 3 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next BMW bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe air line on the air suspension supply system may not be properly installed. In the event of a fault, residual pressure is maintained in the struts and corresponding check control message.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B370225 | Service campaign | May 19, 2025 | 11018563 | PDF, 282 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new BMW bulletins for one of these models
A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 93 complaints with NHTSA since 2015.
Subject: Formal Complaint – Safety Issue, Repeated Repair Failure, and Dealer Negligence (BMW X7) To Whom It May Concern, I am filing a formal complaint regarding a serious and ongoing safety issue involving my BMW X7 (VIN: ), as well as repeated failure by an authorized BMW dealership (Fields BMW Winter Park, Florida) to properly…
2025 BMW X7 · Engine · filed with NHTSA Apr 23, 2026 · ODI 11733270
Multiple issues with the software. 1. Since yesterday, car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working.
2025 BMW X5 · Engine · filed with NHTSA Jun 28, 2025 · ODI 11669880
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group58 other manufacturer communications filed against these BMW models under the same component group (engine), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0011320800 | Service campaign | Oct 21, 2026 | The cylinder head cover was not installed correctly at the assembly plant. |
| 0012870600 | Service campaign | Oct 10, 2026 | Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault… |
| 1171901000 | Warranty extension | Sep 22, 2026 | The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for de… |
| B121126 | Service bulletin | Sep 9, 2026 | Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Ve… |
| 0011460700 | Emissions | Aug 26, 2026 | The return springs on the exhaust camshaft followers (switchable rocker arm) may break. |
| B064426 | Other | Aug 22, 2026 | Air Flap Return |
| B130126 | Service campaign | Aug 14, 2026 | Delivery Stop - Exhaust System Gasket |
| 0018030200 | Service campaign | Aug 14, 2026 | An exhaust gas sealing ring between thelower catalytic converter and upper catalyticconverter may be missing (1). |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0037360100 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0037360100 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0037360100 cover?
The manufacturer filed it against 3 model years: 2025 BMW X5, 2025 BMW X6, 2025 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.