BMW service campaign 0012540600
What it saysBMW AG is conducting a Service Action on certain Model Year 2025 - 2026 BMW vehicles that were produced between March 17, 2021 – November 6, 2025. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Dec 1, 2025, received Nov 25, 2025, about the steering — 2 documents under this number: B121425 (2 filings). It names 5 model years (2022–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
RSU availability. BMW AG is conducting a Service Action on certain Model Year 2025 - 2026 BMW vehicles that were produced between March 17, 2021 – November 6, 2025. In certain driving situations there can be a loss of traction or wheel slip followed by a throttle or torque requirement that can potentially damage the axle shafts. Damage of the drive shaft can cause it to break.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B121425 | Service campaign | Dec 1, 2025 | 11025830 | PDF, 188 KB |
| B121425 | Service campaign | Nov 11, 2025 | 11025669 | PDF, 160 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 97 complaints with NHTSA since 2015. 52 of them name Electrical System, Power Train, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I recently had an accident with the car. I was driving in a gated subdivision under very low speed, when I put the shifter in reverse in order to back up the car, the car failed to go into reverse and gave no warning, I assumed that the car was in reserve mode and tried to accelerate , the car lurched forward instead, hit some rocks and…
2022 BMW i4 · Steering · filed with NHTSA Nov 29, 2023 · ODI 11557412
The only way I could explain it was as if my brakes were failing. After joining the bmw i4 group on Facebook and having my kids record while driving. I was able to capture the issue. The vehicle drive train will malfunction causing the vehicle to move while not in motion when at a stop light. The vehicle will accelerate on its on.
2023 BMW i4 · Electrical System · filed with NHTSA Apr 23, 2025 · ODI 11656435
I am reporting a serious and recurring safety issue with my 2024 BMW i4, which I leased new in December 2023. The vehicle currently has approximately 20,000 miles and has stalled multiple times at high speeds, displaying a drivetrain malfunction warning and issues related to the power supply and high-voltage battery system.
2024 BMW i4 · Electrical System · filed with NHTSA Aug 1, 2025 · ODI 11677901
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group1 other manufacturer communication filed against the BMW i4 under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B320123 | Service bulletin | Apr 6, 2026 | When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0012540600 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0012540600 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0012540600 cover?
The manufacturer filed it against 5 model years: 2026 BMW i4, 2025 BMW i4, 2024 BMW i4, 2023 BMW i4, 2022 BMW i4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 -2026 BMW: built 17 Mar 2021 – 6 Nov 2025; produced: built 17 Mar 2021 – 6 Nov 2025 — the build date is on the certification label in the driver’s door jamb.