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Manufacturer communication · Service campaign

BMW service campaign 0012260600

What it saysBoth 12 V and 48 (V) volt ground cables may not have been secured correctly to the underbody of theaffected vehicles. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Nov 1, 2024, received Nov 25, 2024, about the electrical system — 1 document under this number: B612624. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2025 BMW on or after 6 Aug 2024 “Produced between August 6, 2024”
G20 3 Series Sedan 6 Aug 2024 – 18 Sep 2024 “G20 3 Series Sedan August 6, 2024 – September 18,2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Both 12 V and 48 (V) volt ground cables may not have been secured correctly to the underbody of theaffected vehicles. Please, ensure that both ground lines (12 V and 48 V) are reworked before vehicledelivery.

Manufacturer campaign id 0012260600 Kind Service campaign Manufacturer date Nov 1, 2024 Received by NHTSA Nov 25, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B612624Service campaignNov 1, 202411010763PDF, 1,634 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 12 complaints with NHTSA since 2015. 3 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The display screen constantly goes black while driving. It is a distraction and I am unable to view maps, vehicle status, media info etc

2024 BMW 3 Series · Electrical System · filed with NHTSA Oct 25, 2026 · ODI 11773525

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

48 other manufacturer communications filed against the BMW 3 Series under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B651426Service bulletinJun 4, 2026The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect…
B652025Service bulletinMay 5, 2026After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated…
ReleaseNotes_2603_US_BMWOver-the-air updateApr 13, 2026This communication contains the Release Notes for the BMW 2026-03 Remote Software Upgrade.
B650826Service bulletinMar 16, 2026After the software update to version …25-07-5XX, existing activation points for the “Automate My Habits”function no longer work.
B062026OtherFeb 23, 2026KLE Control Unit Return
B652725Service bulletinFeb 11, 2026RSU availability. The vehicle may experience various operation faults with the infotainment system such as: Resets of the head unit Delayed…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0012260600 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0012260600 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0012260600 cover?

The manufacturer filed it against 1 model year: 2024 BMW 3 Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 BMW: built on or after 6 Aug 2024; G20 3 Series Sedan: built 6 Aug 2024 – 18 Sep 2024 — the build date is on the certification label in the driver’s door jamb.