BMW service campaign 0011960700
What it saysDue to an assembly error the upper oil pan screws may not have been torqued correctly. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jan 3, 2026, received Aug 13, 2025, about the engine — 2 documents under this number: B110425 (2 filings). It names 6 model years (2024–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Due to an assembly error the upper oil pan screws may not have been torqued correctly.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B110425 | Service campaign | Jan 3, 2026 | 11027758 | PDF, 1,219 KB |
| B110425 | Service campaign | Aug 4, 2025 | 11021813 | PDF, 1,217 KB |
What the document itself lists
Parts the bulletin names — the first 40 it lists
| Part number | Description | Qty |
|---|---|---|
| 11 13 9 845 701 | Oil sump with seal | 1 |
| 12 61 7 604 790 | Gasket | 1 |
| 07 11 9 963 300 | Sealing ring (rounds to 10) | 1 |
| 07 11 9 908 428 | Hexagon bolt | 17 |
| 07 14 6 886 617 | Multi-purpose bolt ASA | 12 |
| 11 13 8 746 460 | Sealing ring | 1 |
| 26 11 9 454 792 | Screw with Loctite | 4 |
| 07 14 8 869 310 | Torx screw, self-locking | 2 |
| 07 14 6 885 389 | Hexagon bolt | 2 |
| 07 14 6 885 922 | Multi-purpose bolt ASA | 4 |
| 07 14 6 885 653 | Lock nut | 2 |
| 31 10 6 872 063 | Hexagon screw with washer | 3 |
| 07 11 9 906 938 | Hexagon bolt with flange | 6 |
| 07 11 9 907 837 | Hexagon bolt 2Copyright ©2026 BMW of North America, Inc | — |
| 33 13 1 214 961 | Retaining ring | 2 |
| 31 20 6 795 249 | Shouldered bolt with compression spring | 2 |
| 31 50 8 860 349 | Repair kit oil seal on output | 1 |
| 07 11 9 905 862 | Hexagon bolt | 2 |
| 33 30 6 760 585 | Combination nut | 2 |
| 33 17 6 760 342 | Hexagon bolt | 2 |
| 33 30 6 760 349 | Self-locking flanged nut | 2 |
| 07 14 6 875 114 | Hexagon collar nut | 4 |
| 31 10 6 881 432 | Multi-purpose bolt ASA | 4 |
| 31 10 6 866 023 | Nut clip | 2 |
| 34 10 8 838 589 | Torx screw with washer | 4 |
| 33 11 7 525 064 | Screw plug with O-ring (rounds to 10) | 2 |
| 32 30 6 778 609 | Torx bolt | 1 |
| 07 12 9 909 366 | Screw | 2 |
| 07 11 9 908 596 | Screw | 8 |
| 31 30 6 893 691 | Hexagon bolt with collar | 6 |
| 31 10 6 859 809 | Torx bolt with collar | 4 |
| 07 12 9 909 659 | Threaded insert | 6 |
| 07 14 7 483 888 | Hexagon bolt | 6 |
| 18 30 7 843 213 | Sealing ring | 2 |
| 18 30 9 504 710 | Gasket | 2 |
| 18 30 7 597 650 | Collar nut | 4 |
| 07 11 9 906 447 | Countersunk head screw | 4 |
| 18 40 7 540 023 | Collar bolt | 2 |
| 07 11 9 906 089 | Collar nut | 2 |
| 07 11 9 906 100 | Hexagon collar screw | 2 |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 309 complaints with NHTSA since 2015. 13 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am started to lease this car in August 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took BMW more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer.
2024 BMW X5 · Engine · filed with NHTSA Apr 23, 2024 · ODI 11584824
Subject: Formal Complaint – Safety Issue, Repeated Repair Failure, and Dealer Negligence (BMW X7) To Whom It May Concern, I am filing a formal complaint regarding a serious and ongoing safety issue involving my BMW X7 (VIN: ), as well as repeated failure by an authorized BMW dealership (Fields BMW Winter Park, Florida) to properly…
2025 BMW X7 · Engine · filed with NHTSA Apr 23, 2026 · ODI 11733270
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up.
2024 BMW X7 · Engine · filed with NHTSA Oct 17, 2024 · ODI 11620398
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group58 other manufacturer communications filed against these BMW models under the same component group (engine), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0011320800 | Service campaign | Oct 21, 2026 | The cylinder head cover was not installed correctly at the assembly plant. |
| 0012870600 | Service campaign | Oct 10, 2026 | Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault… |
| 1171901000 | Warranty extension | Sep 22, 2026 | The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for de… |
| B121126 | Service bulletin | Sep 9, 2026 | Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Ve… |
| 0011460700 | Emissions | Aug 26, 2026 | The return springs on the exhaust camshaft followers (switchable rocker arm) may break. |
| B064426 | Other | Aug 22, 2026 | Air Flap Return |
| B130126 | Service campaign | Aug 14, 2026 | Delivery Stop - Exhaust System Gasket |
| 0018030200 | Service campaign | Aug 14, 2026 | An exhaust gas sealing ring between thelower catalytic converter and upper catalyticconverter may be missing (1). |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0011960700 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0011960700 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0011960700 cover?
The manufacturer filed it against 6 model years: 2025 BMW X5, 2024 BMW X5, 2025 BMW X6, 2024 BMW X6, 2025 BMW X7, 2024 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: G05 X5 Sports Activity Vehicle: built 4 Apr 2024 – 26 Mar 2025; G06 X6 Sports Activity Vehicle: built 6 May 2024 – 21 Feb 2025; G07 X7 Sports Activity Vehicle: built 3 Apr 2024 – 21 May 2025 — the build date is on the certification label in the driver’s door jamb.