Bentley bulletin 2078373/1
What it saysSunroof blind not retracting | Bentayga Series | 17-26MY. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Sep 10, 2025, received Oct 7, 2025, about the structure. It names 10 model years (2017–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the open position and cannot be closed using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2078373/1 | Service bulletin | Sep 10, 2025 | 11023995 | PDF, 882 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Bentley Redundant Bentayga.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 12 complaints with NHTSA since 2015. 2 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The bad design of the Bentley Bentayga ventilation system at the front causes the screen to steam up all the time in humid weather making it very hard to see out the front window. You clean it and it is steamed again in 5 seconds. I have nearly hit a pedestrian because of the bad visibility on a relatively humid virginia day.
2017 Bentley Bentayga · Visibility/Wiper · filed with NHTSA Aug 31, 2017 · ODI 11020722
climate control intermittently operable. only works half the time. can't regulate the fan control as the touch screen control systems fails to work
2021 Bentley Bentayga · Electrical System · filed with NHTSA Nov 28, 2022 · ODI 11495207
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group56 other manufacturer communications filed against these Bentley models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2078038/6 | Service campaign | Sep 28, 2026 | Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may… |
| ED98 | Service campaign | Sep 4, 2026 | Software Update | Trailer Assist | Bentayga | 25MY & 26MY (SC26/19). Technical background: A software update is now available to address a p… |
| 2078038/5 | Service bulletin | Aug 27, 2026 | Service info: Paint Damage/Anomalies | All Models |
| 2081468/2 | Service bulletin | Jul 16, 2026 | Paint Surface Marking After Storage Customer statement / workshop findings: Concerns may be raised regarding surface marking on painted pane… |
| 2080814/2 | Service bulletin | Jul 16, 2026 | Service Info: Interior Veneer Replacement. Customer statement / workshop findings: For any interior veneer replacement: raise and obtain app… |
| 2080795/2 | Service bulletin | Jul 16, 2026 | Service Info: Cleaning and Care Guidance for Dinamica Interior Trim Materials |
| 2080680/2 | Service bulletin | Jul 16, 2026 | Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators)… |
| 2078038/4 | Service bulletin | Jul 16, 2026 | Service info: Paint Damage/Anomalies | All Models |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2078373/1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2078373/1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2078373/1 cover?
The manufacturer filed it against 10 model years: 2026 Bentley Bentayga, 2025 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2021 Bentley Bentayga, 2020 Bentley Bentayga and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.