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Federal filingsHome›Bulletins›Bentley› 2071249/1
Manufacturer communication · Service bulletin

Bentley bulletin 2071249/1

What it saysSide glass measurement check and software update for the rear door control modules - 00BB and 00BC (SC23/23). NHTSA’s full summary ↓

Bentley filed this with NHTSA as a service bulletin dated Aug 24, 2023, received Sep 7, 2023, about the structure. It names 7 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Side glass measurement check and software update for the rear door control modules - 00BB and 00BC (SC23/23). Technical background: Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function Remedy: The instructions within the Work section must be conducted to completion in the exact order as detailed

Kind Service bulletin Manufacturer date Aug 24, 2023 Received by NHTSA Sep 7, 2023 Components Structure, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2071249/1Service bulletinAug 24, 202310241976PDF, 458 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2019 Bentley Continental GT; 2019 Bentley Continental GT Cabrio; 2020 Bentley Continental GT Cabrio.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Bentley files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 5 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

89 other manufacturer communications filed against these Bentley models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Bentley list.

NumberKindDatedNHTSA’s summary
ED97Service campaignSep 28, 2026Software Update | Window Short Drop Deletion | Continental GTC | 27MY (SC26/18) Software update is available for the left- and right-hand re…
2078038/6Service campaignSep 28, 2026Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may…
2073973/3Service bulletinSep 28, 2026Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings…
2080872/3Service bulletinAug 29, 2026HVAC Auto Fan - Auto Function Not Operating Correctly l Cont GT/C, Flying Spur. Customer Statement: Customers may report that the HVAC Auto…
2078038/5Service bulletinAug 27, 2026Service info: Paint Damage/Anomalies | All Models
EE02Service campaignAug 18, 2026Rear Lid Latch Stud Inspection | Continental GT | 26MY (SC26/22). Technical background: On affected vehicles, the rear lid latch stud mounti…
ED87Service campaignAug 6, 2026Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC26 /08). Software update is available for the left and right han…
2070638/3Service bulletinAug 4, 2026Water evident on the A-Post pillar seam - Water dripping behind the door seal - Sunroof specified vehicles only.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Bentley 2071249/1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2071249/1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 2071249/1 cover?

The manufacturer filed it against 7 model years: 2023 Bentley Continental, 2022 Bentley Continental, 2021 Bentley Continental, 2020 Bentley Continental GT Convertible, 2019 Bentley Continental GT, 2019 Bentley Continental GT Cabrio and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.