Bentley bulletin 2070497/2
What it saysNew Continental GT and GTC - Window drop glass. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Jul 7, 2023, received Aug 3, 2023, about the structure. It names 8 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationNew Continental GT and GTC - Window drop glass. Customer statement / workshop findings: - Incorrect operation/function of the front and/or rear window drop glass - Front and/or rear drop glass fails to open/close or attempts to close and reopens once contact has been made between the glass and applicable seal - DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings. Measure: 1) Referring to Rep. Gr 27 - Carry out a 12 Volt battery test WARRANTY TEST or ORIG. VW-BATT. TEST
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2070497/2 | Service bulletin | Jul 7, 2023 | 10239514 | PDF, 617 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Bentley Continental GT; 2019 Bentley Continental GT Cabrio; 2020 Bentley Continental GT Cabrio.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 5 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group89 other manufacturer communications filed against these Bentley models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ED97 | Service campaign | Sep 28, 2026 | Software Update | Window Short Drop Deletion | Continental GTC | 27MY (SC26/18) Software update is available for the left- and right-hand re… |
| 2078038/6 | Service campaign | Sep 28, 2026 | Service info: Paint Damage/Anomalies | All Models Customer statement / workshop findings: In rare instances the customer and/or retailer may… |
| 2073973/3 | Service bulletin | Sep 28, 2026 | Continental GT / C and New Flying Spur - Outer dashboard speaker grille lifted / Incorrect flushness. Customer statement / workshop findings… |
| 2080872/3 | Service bulletin | Aug 29, 2026 | HVAC Auto Fan - Auto Function Not Operating Correctly l Cont GT/C, Flying Spur. Customer Statement: Customers may report that the HVAC Auto… |
| 2078038/5 | Service bulletin | Aug 27, 2026 | Service info: Paint Damage/Anomalies | All Models |
| EE02 | Service campaign | Aug 18, 2026 | Rear Lid Latch Stud Inspection | Continental GT | 26MY (SC26/22). Technical background: On affected vehicles, the rear lid latch stud mounti… |
| ED87 | Service campaign | Aug 6, 2026 | Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC26 /08). Software update is available for the left and right han… |
| 2070638/3 | Service bulletin | Aug 4, 2026 | Water evident on the A-Post pillar seam - Water dripping behind the door seal - Sunroof specified vehicles only. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2070497/2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2070497/2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2070497/2 cover?
The manufacturer filed it against 8 model years: 2023 Bentley Continental, 2022 Bentley Continental, 2021 Bentley Continental, 2020 Bentley Continental GT Convertible, 2018 Bentley Continental GT Convertible, 2019 Bentley Continental GT and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.