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Manufacturer communication · Service bulletin

Audi bulletin A9124002073333_4

What it saysThis TSB provides information when the Wireless Audi Smartphone interface is inoperable. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Apr 15, 2024, received May 6, 2024. It names 27 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This TSB provides information when the Wireless Audi Smartphone interface is inoperable.

Kind Service bulletin Manufacturer date Apr 15, 2024 Received by NHTSA May 6, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9124002073333_4Service bulletinApr 15, 202410254042PDF, 411 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 27 model years this bulletin names have filed 119 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9124002073333_4 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9124002073333_4 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9124002073333_4 cover?

The manufacturer filed it against 27 model years: 2024 Audi A4, 2024 Audi A5, 2024 Audi A6, 2024 Audi A7, 2024 Audi A8, 2024 Audi Q5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.