Audi bulletin A9123312071700_1
What it saysThis Pending Service Solutions requests that a Pending Service Solution record is entered in instances where the Service Call is triggered on its own with no driver input. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Oct 9, 2023, received Nov 6, 2023, about the equipment. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Pending Service Solutions requests that a Pending Service Solution record is entered in instances where the Service Call is triggered on its own with no driver input.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123312071700_1 | Service bulletin | Oct 9, 2023 | 10243971 | PDF, 129 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 65 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group45 other manufacturer communications filed against the Audi Q4 e-tron under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A9124022062466_5 | Service bulletin | Apr 18, 2024 | This bulletin provides information when Apple CarPlay cannot be started using the Wi-Fi connection (Wireless Carplay). |
| A9124992073629_1 | Service bulletin | Apr 8, 2024 | This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals. |
| SM 21-2024 | Service bulletin | Mar 22, 2024 | This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 15-2024 | Service bulletin | Mar 5, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| AVIN4PIN20240305 | Service bulletin | Mar 5, 2024 | Noise from front door trim panel while driving Low coolant warning in cluster, coolant level is correct Front window inoperative Air susp… |
| A9124812073214_1 | Service bulletin | Feb 29, 2024 | This bulletin provides information for when the radio plays when the car is parked. |
| A9124772073135_1 | Service bulletin | Feb 23, 2024 | This Pending Service Solution (PSS) requests that a record be added to the PSS database in instances where the radio favorites are lost, sho… |
| A9124752072873_2 | Service bulletin | Feb 23, 2024 | This bulletin provides information when the volume control is not working and DTC B11B900 is stored. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123312071700_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123312071700_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123312071700_1 cover?
The manufacturer filed it against 3 model years: 2024 Audi Q4 e-tron, 2023 Audi Q4 e-tron, 2022 Audi Q4 e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.