Audi bulletin A9123032070046_2
What it saysThis bulletin provides information for when the emergency call warning appears in the instrument cluster when leaving an area of cellular coverage. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jun 8, 2023, received Jul 10, 2023, about the electrical system. It names 12 model years (2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the emergency call warning appears in the instrument cluster when leaving an area of cellular coverage.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9123032070046_2 | Service bulletin | Jun 8, 2023 | 10238187 | PDF, 187 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 458 complaints with NHTSA since 2015. 195 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am reaching out to update complaint number 11503265. Back in October of 2022, my vehicle turned off on me one time at the gas station and would not start until I waited 5 minutes. The vehicle did the same thing about 15 minutes later after I arrived at a friends' house. Following that incident later on that night it happened again.
2019 Audi A7 · Electrical System · filed with NHTSA Jan 26, 2023 · ODI 11503879
I drive an 2019 Audi A5 and there is a terrible Auto start/stop malfunction and cruise control malfunction that has made this car unsafe to drive. The Auto start is featured on the A5 to "save gas," but however malfunctions and cuts off while driving or coming to a stop. Tonight on 1/21/2025 at 1:44 am it did just that.
2019 Audi A5 · Electrical System · filed with NHTSA Jan 21, 2025 · ODI 11637225
Owner of 2019 A4 recently purchased from dealership after lease expired in Feb.2023. Currently with only 36,800 miles, took vehicle to inspect on Nov.24th and nothing but a front light replacement and suggestion of new tires in inspection video. The factory warranty due to expire the following week, Dec.
2019 Audi A4 · Electrical System · filed with NHTSA Dec 14, 2023 · ODI 11560137
In depth: 2019 Audi A6 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group944 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2082223_5 | Service bulletin | Sep 30, 2026 | This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01). |
| TSB_2081477_7 | Service bulletin | Sep 30, 2026 | This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC. |
| TSB_2080988_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the rear lid only opens/clolses slightly and then stops. |
| TSB_2080076_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is an engine warning lamp on; DTC P157000 is logged in the ECM. |
| TSB_2079976_3 | Service bulletin | Sep 30, 2026 | This bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started. |
| TSB_2079975_3 | Service bulletin | Sep 30, 2026 | This bulletin provides informaiton when the sound output pauses automatically after starting the vehicle. |
| TSB_2079974_3 | Service bulletin | Sep 30, 2026 | This bulleitn provides informaiton when there is a translucent rectangle covering the center display. |
| TSB_2079972_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the time does not autmotically update when daylight savings time begins or ends. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9123032070046_2 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9123032070046_2 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9123032070046_2 cover?
The manufacturer filed it against 12 model years: 2019 Audi A4, 2019 Audi A5, 2019 Audi A6, 2019 Audi A7, 2019 Audi A8, 2019 Audi Q5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.