Audi bulletin A9024702072620_1
What it saysThis bulletin provides information when the Audi presesnse malfunctions or the driver assist systems are inoperable and DTC C12D5FA is stored. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jan 4, 2024, received Feb 6, 2024, about the electrical system. It names 16 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Audi bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information when the Audi presesnse malfunctions or the driver assist systems are inoperable and DTC C12D5FA is stored.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9024702072620_1 | Service bulletin | Jan 4, 2024 | 10249159 | PDF, 328 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the instrument cluster/panel for the 2020 A6 →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Audi bulletins for one of these models
A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 470 complaints with NHTSA since 2015. 248 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My 2019 Audi e-tron developed a sunroof leak. On , Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53. On it leaked heavily again from the same area, soaking the headliner, dashboard, carpet, foot wells and seats. The dealer said a different issue caused it; I paid $388.88 more.
2019 Audi e-tron · Electrical System · filed with NHTSA Oct 22, 2026 · ODI 11772949
I am reaching out to update complaint number 11503265. Back in October of 2022, my vehicle turned off on me one time at the gas station and would not start until I waited 5 minutes. The vehicle did the same thing about 15 minutes later after I arrived at a friends' house. Following that incident later on that night it happened again.
2019 Audi A7 · Electrical System · filed with NHTSA Jan 26, 2023 · ODI 11503879
TODAY, I was driving my vehicle when I got multiple warnings including a “electrical failure, ABS failure, start stop failure.” I was on a stretch of road where I could not safely remove myself from traffic and was forced to proceed. Within 5 minutes of receiving the error messages my car shutdown and I was unable to control the car.
2020 Audi S7 · Electrical System · filed with NHTSA Oct 17, 2023 · ODI 11550486
In depth: 2019 Audi A6 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group670 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2082223_5 | Service bulletin | Sep 30, 2026 | This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01). |
| TSB_2081477_7 | Service bulletin | Sep 30, 2026 | This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC. |
| TSB_2080988_4 | Service bulletin | Sep 30, 2026 | This bulletin provides information when the rear lid only opens/clolses slightly and then stops. |
| TSB_2076899_3 | Service bulletin | Sep 30, 2026 | This bulleti provides information when the message "Parking systems: fault" appears, DTC B200044. |
| TSB_2081155_3 | Service bulletin | Sep 29, 2026 | This Pending Service Solution (PSS) requests that technicians create a record in the PSS data base in instances when the vehicle cannot be u… |
| TSB_2076135_9 | Service bulletin | Sep 29, 2026 | This bulletin provides information when the driver assist systems cause intervention by active front assist. |
| TSB_2078471_6 | Service bulletin | Sep 28, 2026 | This bulletin provides information when the digital key cannot be deleted. |
| TSB_2083387_1 | Service bulletin | Sep 25, 2026 | This bulletin provides information regarding setup in the Audi Connect app for digital key. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9024702072620_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9024702072620_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9024702072620_1 cover?
The manufacturer filed it against 16 model years: 2020 Audi A6, 2019 Audi A6, 2020 Audi A7, 2019 Audi A7, 2020 Audi A8, 2019 Audi A8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.