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Manufacturer communication · Service bulletin

Audi bulletin A7224532060085_6

What it saysThis bulletin provides information when the entry assistance for the front seats is inoperative. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jan 18, 2024, received Feb 6, 2024, about the seats. It names 11 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when the entry assistance for the front seats is inoperative.

Kind Service bulletin Manufacturer date Jan 18, 2024 Received by NHTSA Feb 6, 2024 Components Seats, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A7224532060085_6Service bulletinJan 18, 202410249220PDF, 346 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 434 complaints with NHTSA since 2015. 3 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence

2020 Audi A6 · Structure · filed with NHTSA Nov 9, 2025 · ODI 11698392

Yesterday morning, while driving north on I-35 to work, there was a loud "pop" from directly above my windshield. This scared me to death! The sound was so frightening that I ducked and for a moment, I thought I had been involved in a wreck but quickly noticed nothing out of the ordinary had occurred.

2019 Audi A7 · Structure · filed with NHTSA Dec 11, 2019 · ODI 11288345

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

3 other manufacturer communications filed against these Audi models under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
TSB_2079211_1Service bulletinSep 9, 2025This bulletin provides information when the third row of seats does not lock/unlock anymore; seat backrest cannot be folded up or down.
TSB_2071893_2Service bulletinApr 14, 2025This TSB provides damage assessment guidelines for textile seat covers.
A7223512072225_1Service bulletinDec 1, 2023This bulletin requests that technicians create a record in the Pending Service Solutions database in instances where there is noise from the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A7224532060085_6 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A7224532060085_6 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A7224532060085_6 cover?

The manufacturer filed it against 11 model years: 2020 Audi A6, 2019 Audi A6, 2020 Audi A7, 2019 Audi A7, 2020 Audi A8, 2019 Audi A8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.