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Manufacturer communication · Service bulletin

Audi bulletin A4323772059841_4

What it saysThis bulletin provides information for when the rear suspension lowering is intermittently unavailable. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 1, 2023, received Jul 10, 2023, about the suspension. It names 26 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the rear suspension lowering is intermittently unavailable. One of the following DTCs may be present in the suspension control module: C11B515 or C11B615.

Kind Service bulletin Manufacturer date Jun 1, 2023 Received by NHTSA Jul 10, 2023 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A4323772059841_4Service bulletinJun 1, 202310238164PDF, 175 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 26 model years this bulletin names have filed 880 complaints with NHTSA since 2015. 61 of them name Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2021 Audi SQ8. The contact received a recall notification for NHTSA Campaign Number: 21V295000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2021 Audi SQ8 · Suspension · filed with NHTSA Jun 30, 2021 · ODI 11422997

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

35 other manufacturer communications filed against these Audi models under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2067804_6Service bulletinJun 12, 2026This bulletin provides information when DTC C129700 is logged in diagnostic address 00D4 and/or 00D5.
TSB_2023187_8Service bulletinMar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
TSB_2073034_9Service bulletinDec 11, 2025This bulletin provides information when the Air Spring symbol lights up; DTC C118D01 compressor for level control; electrical error.
TSB_2059841_6Service bulletinOct 22, 2025This bulletin provides ifnormaiotn when rear suspension lowering does not work.
TSB_2059665_7Service bulletinOct 22, 2025This bulletin provides information parameter settings for suspension control unit J775.
TSB_2059996_6Service bulletinOct 1, 2025This bulletin provides information when there are rumbling/knocking noises from the front suspension; bolted connection of strut brace.
TSB_2038689_10Service bulletinOct 1, 2025This bulletin provides information when there are noises from the rear of vehicle - securing bump stops.
TSB_2076605_2Service bulletinSep 29, 2025This TSB provides informaiton pertaining to noises from the guide link bush.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A4323772059841_4 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A4323772059841_4 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A4323772059841_4 cover?

The manufacturer filed it against 26 model years: 2024 Audi Q7, 2023 Audi Q7, 2022 Audi Q7, 2021 Audi Q7, 2020 Audi Q7, 2019 Audi Q7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.