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Manufacturer communication · Service bulletin

Audi bulletin A402361201714813

What it saysThis bulletin provides information for when there is chattering/skipping in the front axle during tight turns. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 8, 2023, received Jul 10, 2023, about the suspension. It names 7 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when there is chattering/skipping in the front axle during tight turns.

Kind Service bulletin Manufacturer date Jun 8, 2023 Received by NHTSA Jul 10, 2023 Components Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A402361201714813Service bulletinJun 8, 202310238162PDF, 120 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Audi R8.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 2 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the suspension

Source: same model, same component group

10 other manufacturer communications filed against the Audi R8 under the same component group (suspension), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2023187_8Service bulletinMar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
TSB_2038689_10Service bulletinOct 1, 2025This bulletin provides information when there are noises from the rear of vehicle - securing bump stops.
TSB_2076604_2Service bulletinSep 29, 2025This bulletin provides information on locating noises coming from the suspension.
TSB_2018194_12Service bulletinMar 12, 2025This bulletin serves as an assessment aid for shock absorber leaks.
TSB_2038689_9Service bulletinMar 4, 2025This bulletin provides information regaridng securting the bump stops when there are noises form the rear of the vehicle.
A4025922076604_1Service bulletinJan 15, 2025This TSB provides informaiton about locating noises coming from suspension.
A4025902018194_11Service bulletinJan 14, 2025This bulletin is an assessment aid for shock absorber leaks.
A3725312074822_2Service bulletinJan 9, 2025This bulletin provides information when noises from wheel input shaft/drive shaft are reported.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A402361201714813 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A402361201714813 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A402361201714813 cover?

The manufacturer filed it against 7 model years: 2023 Audi R8, 2022 Audi R8, 2021 Audi R8, 2020 Audi R8, 2018 Audi R8, 2017 Audi R8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.