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Manufacturer communication · Service bulletin

Audi bulletin A3724242074749_2

What it saysThis bulletin provides Service Information: Pulling away in second gear, vehicles with 0D5 or 0D6 gearbox. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Aug 27, 2024, received Sep 6, 2024, about the power train — 2 documents under this number. It names 22 model years (2017–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides Service Information: Pulling away in second gear, vehicles with 0D5 or 0D6 gearbox.

Kind Service bulletin Manufacturer date Aug 27, 2024 Received by NHTSA Sep 6, 2024 Components Power Train

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A3724242074749_2Service bulletinAug 27, 202411007307PDF
A3724242074749_2Service bulletinAug 27, 202411007226PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 22 model years this bulletin names have filed 896 complaints with NHTSA since 2015. 66 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Audi Q8, the 21 owners who gave an odometer reading for Power Train reported it at a median of 4,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

This 2021 Audi SQ8 vehicle was purchased new. The vehicle features an automatic engine stop/start feature which is intended to enhance vehicle fuel economy. The incident(s) include: (1) multiple instances when slowing to a stop and the stop/start feature turned off the vehicle engine before the vehicle has come to a stop, leaving the…

2021 Audi SQ8 · Power Train · filed with NHTSA Aug 27, 2021 · ODI 11430803

Auto start/stop is turning off the engine and putting the car in neutral before the vehicle is completely stopped. If you need to accelerate suddenly to clear an intersection, it takes a few seconds for it to start back up and move the vehicle. Like most people do, the throttle gets pressed harder in the hopes of the vehicle moving.

2019 Audi Q8 · Power Train · filed with NHTSA Feb 26, 2020 · ODI 11311677

Vehicle engine would suddenly stop working, warning, "drive system malfunction: stop vehicle safely." It has happened 3 times within 3 days in the middle of the intersection. Dealers wouldn't take this issue seriously and they asked me to make an appointment online, which is scheduled to be 1 month away.

2019 Audi A8 · Power Train · filed with NHTSA Feb 17, 2022 · ODI 11452496

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

87 other manufacturer communications filed against these Audi models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2080075_4Service bulletinSep 28, 2026This TSB provides information when there is a drive system fault in the instrument clusteer, DTC P066700, symptom 20752, address: 0002.
TSB_2079998_5Service bulletinSep 28, 2026This bulletin provides information when there is a drive system fault in the insrument cluster; DTC P071100 symptom 20756 - diagnostic addre…
TSB_2080077_4Service bulletinSep 25, 2026This bulletin provides information when the gearbox warning light illuminates; drive system fault with event memory entry P060A00; P1FD700.
TSB_2081071_3Service bulletinAug 20, 2026This Pending Service Solution (PSS) requests that technicians enter a record in the PSS databse when there is functional issue in the gearbo…
TSB_2082948_1Service bulletinAug 5, 2026This bulletin provides information when the transmission position cannot be selected.
TSB_2059057_15Service bulletinAug 4, 2026This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
TSB_2082106_2Service bulletinJun 23, 2026Ths bulletin provides informaiotn when the gearbox warning lamp is on, DTC P060A00 (8693) in gearbox control unit; 0BK and 0BL gearbox.
TSB_2082106_1Service bulletinJun 22, 2026Ths bulletin provides informaiotn when the gearbox warning lamp is on, DTC P060A00 (8693) in gearbox control unit; 0BK and 0BL gearbox.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A3724242074749_2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A3724242074749_2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A3724242074749_2 cover?

The manufacturer filed it against 22 model years: 2020 Audi A8, 2019 Audi A8, 2021 Audi Q7, 2020 Audi Q7, 2019 Audi Q7, 2018 Audi Q7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.