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Manufacturer communication · Service bulletin

Audi bulletin A3724202074806_1

What it saysThis bulletin provides information for when there are noises after selecting a gear at idlijng speed when the vehicle is stationary; noises when driving in different gears. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jul 31, 2024, received Aug 6, 2024, about the power train. It names 17 model years (2016–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when there are noises after selecting a gear at idlijng speed when the vehicle is stationary; noises when driving in different gears.

Kind Service bulletin Manufacturer date Jul 31, 2024 Received by NHTSA Aug 6, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A3724202074806_1Service bulletinJul 31, 202411005883PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Audi files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 17 model years this bulletin names have filed 989 complaints with NHTSA since 2015. 40 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2019 Audi Q5. The contact stated that after parking the vehicle and with the engine idling, she exit the vehicle, and moments later the vehicle erroneously began to drive forward and crashed into an office building. During the crash, no injuries were reported. The cause of the failure was not determined.

2019 Audi Q5 · Power Train · filed with NHTSA Jul 26, 2022 · ODI 11475865

The all-wheel-drive clutch in the vehicle had to be replaced. The symptoms were heavy vibrations or thumping when starting to drive forward from a stop with the wheels turned in either direction. A dealership - New Country Audi of Greenwich - did the repair at a cost of $4,308.85 (including tax).

2018 Audi A4 · Power Train · filed with NHTSA Oct 2, 2023 · ODI 11547846

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph.

2020 Audi Q5 · Power Train · filed with NHTSA Sep 4, 2026 · ODI 11762207

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

106 other manufacturer communications filed against these Audi models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2080075_4Service bulletinSep 28, 2026This TSB provides information when there is a drive system fault in the instrument clusteer, DTC P066700, symptom 20752, address: 0002.
TSB_2079998_5Service bulletinSep 28, 2026This bulletin provides information when there is a drive system fault in the insrument cluster; DTC P071100 symptom 20756 - diagnostic addre…
TSB_2080077_4Service bulletinSep 25, 2026This bulletin provides information when the gearbox warning light illuminates; drive system fault with event memory entry P060A00; P1FD700.
TSB_2081071_3Service bulletinAug 20, 2026This Pending Service Solution (PSS) requests that technicians enter a record in the PSS databse when there is functional issue in the gearbo…
TSB_2082948_1Service bulletinAug 5, 2026This bulletin provides information when the transmission position cannot be selected.
TSB_2059057_15Service bulletinAug 4, 2026This bulletin provides informatin when there is binding or vibrations in tight turns with quattro Ultra.
TSB_2082086_1Service bulletinJun 22, 2026This bulletin provides informaiton when there is a leak on the oil hole between the planetary and the transfer box.
TSB_2074806_5Service bulletinMay 28, 2026This bulletin provides information when there are noises after selecting a ear while idling and the vehicle is stationary, or while driving.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A3724202074806_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A3724202074806_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A3724202074806_1 cover?

The manufacturer filed it against 17 model years: 2020 Audi A4, 2019 Audi A4, 2018 Audi A4, 2017 Audi A4, 2020 Audi A5, 2019 Audi A5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.