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Manufacturer recall number

Volvo recall R10396

Volvo calls it R10396. NHTSA filed it as campaign 26V671000 on Oct 9, 2026: seats on the 2025–2026 Volvo EX30, 9,930 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
26V6710002025–2026 Volvo EX30SeatsOct 9, 20269,930high
Problem Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash. Risk A detached head restraint cushion can increase the risk of injury during a crash. Fix Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.

The manufacturer’s own words as filed for 26V671000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R10396 is the number Volvo assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 26V671000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R10396 the same recall as 26V671000?

Yes. R10396 is Volvo’s own number for it; 26V671000 is NHTSA’s. One recall, two references.

Which vehicles does R10396 cover?

2025–2026 Volvo EX30, 9,930 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R10396 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.