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Manufacturer recall number

Volkswagen recall 97ZZ

Volkswagen calls it 97ZZ. NHTSA filed it as campaign 23V040000 on Feb 1, 2023: electrical system on the 2021 Volkswagen ID.4, 20,904 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V0400002021 Volkswagen ID.4Electrical SystemFeb 1, 202320,904minor
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate. Risk A reset or deactivation may cause a loss of drive power, increasing the risk of a crash. Fix Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

The manufacturer’s own words as filed for 23V040000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 97ZZ is the number Volkswagen assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V040000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 97ZZ the same recall as 23V040000?

Yes. 97ZZ is Volkswagen’s own number for it; 23V040000 is NHTSA’s. One recall, two references.

Which vehicles does 97ZZ cover?

2021 Volkswagen ID.4, 20,904 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 97ZZ repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.