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Manufacturer recall number

Thor Motor Coach recall RC000200

Thor Motor Coach calls it RC000200. NHTSA filed it as campaign 20V444000 on Jul 29, 2020: seats on the 2020–2021 Thor Motor Coach Chateau Citation and 13 other Thor Motor Coach models, 463 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V4440002020–2021 Thor Motor Coach Chateau Citation and 13 other Thor Motor Coach modelsSeatsJul 29, 2020463high
Problem Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames. Risk If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. Fix Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

The manufacturer’s own words as filed for 20V444000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. RC000200 is the number Thor Motor Coach assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V444000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is RC000200 the same recall as 20V444000?

Yes. RC000200 is Thor Motor Coach’s own number for it; 20V444000 is NHTSA’s. One recall, two references.

Which vehicles does RC000200 cover?

2020–2021 Thor Motor Coach Chateau Citation and 13 other Thor Motor Coach models, 463 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the RC000200 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.