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NHTSA campaign 20V444000 · manufacturer recall RC000200

2020–2021 Thor Motor Coach Chateau Citation and 13 other Thor Motor Coach models: seats recall

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

high 463 vehicles affected

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames. Risk If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. Fix Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Reported to NHTSA Jul 29, 2020 by Thor Motor Coach, owners notified Aug 13, 2020.

Which vehicles are covered

Source: NHTSA campaign 20V444000
Model yearOn WhichTrim
2020 Thor Motor Coach Chateau Citation
2020 Thor Motor Coach Compass
2020 Thor Motor Coach Daybreak
2021 Thor Motor Coach Daybreak
2020 Thor Motor Coach Delano
2021 Thor Motor Coach Delano
2021 Thor Motor Coach Four Winds
2020 Thor Motor Coach Freedom Elite
2021 Thor Motor Coach Freedom Elite
2020 Thor Motor Coach Gemini
2021 Thor Motor Coach Quantum
2020 Thor Motor Coach Redundant Chateau
2021 Thor Motor Coach Redundant Chateau
2020 Thor Motor Coach Redundant Four Winds
2020 Thor Motor Coach Redundant Quantum
2020 Thor Motor Coach Redundant Synergy
2020 Thor Motor Coach Siesta
2020 Thor Motor Coach Tiburon
2021 Thor Motor Coach Tiburon

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

The federal paperwork

Source: nhtsa.gov

Filed documents

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V444000 · the manufacturer calls it RC000200

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Is RC000200 the same recall as 20V444000?

Yes. RC000200 is the number Thor Motor Coach uses for this campaign in its own paperwork and in the letter it sends owners. 20V444000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.