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Manufacturer recall number

Tesla recall SB-17-13-004

Tesla calls it SB-17-13-004. NHTSA filed it as campaign 17V639000 on Oct 12, 2017: seats on the 2016–2017 Tesla Model X, 4,582 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V6390002016–2017 Tesla Model XSeatsOct 12, 20174,582high
Problem Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages." Risk If the seat back moves forward in the event of a crash, it can increase the risk of injury. Fix Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.

The manufacturer’s own words as filed for 17V639000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SB-17-13-004 is the number Tesla assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V639000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB-17-13-004 the same recall as 17V639000?

Yes. SB-17-13-004 is Tesla’s own number for it; 17V639000 is NHTSA’s. One recall, two references.

Which vehicles does SB-17-13-004 cover?

2016–2017 Tesla Model X, 4,582 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SB-17-13-004 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.