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HomeRecalls Road Rescue Recall # 16-E038
Manufacturer recall number

Road Rescue recall Recall # 16-E038

Road Rescue calls it Recall # 16-E038. NHTSA filed it as campaign 16V605000 on Aug 17, 2016: electrical system on the 2010–2016 Road Rescue Duramedic and 5 other Road Rescue models, 172 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
16V6050002010–2016 Road Rescue Duramedic and 5 other Road Rescue modelsElectrical SystemAug 17, 2016172critical
Problem REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit. Risk A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire. Fix REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com. REV's number for this recall is Recall #16-E038.

The manufacturer’s own words as filed for 16V605000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. Recall # 16-E038 is the number Road Rescue assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V605000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is Recall # 16-E038 the same recall as 16V605000?

Yes. Recall # 16-E038 is Road Rescue’s own number for it; 16V605000 is NHTSA’s. One recall, two references.

Which vehicles does Recall # 16-E038 cover?

2010–2016 Road Rescue Duramedic and 5 other Road Rescue models, 172 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the Recall # 16-E038 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.