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Manufacturer recall number

Ram recall W57

Ram calls it W57. NHTSA filed it as campaign 20V511000 on Aug 27, 2020: electrical system on the 2019–2020 Ram 3500, 32,318 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5110002019–2020 Ram 3500Electrical SystemAug 27, 202032,318critical
Problem Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block. Risk A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire. Fix Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

The manufacturer’s own words as filed for 20V511000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. W57 is the number Ram assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V511000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is W57 the same recall as 20V511000?

Yes. W57 is Ram’s own number for it; 20V511000 is NHTSA’s. One recall, two references.

Which vehicles does W57 cover?

2019–2020 Ram 3500, 32,318 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the W57 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.