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Manufacturer recall number

Ram recall 20E-031

Ram calls it 20E-031. NHTSA filed it as campaign 21V016000 on Jan 20, 2021: service brakes on the 2020 Ram 4500 and 1 other Ram model, 6 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V0160002020 Ram 4500 and 1 other Ram modelService BrakesJan 20, 20216high
Problem Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. Risk A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash. Fix Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

The manufacturer’s own words as filed for 21V016000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20E-031 is the number Ram assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V016000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20E-031 the same recall as 21V016000?

Yes. 20E-031 is Ram’s own number for it; 21V016000 is NHTSA’s. One recall, two references.

Which vehicles does 20E-031 cover?

2020 Ram 4500 and 1 other Ram model, 6 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20E-031 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.