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Manufacturer recall number

Prevost recall SR24-26

Prevost calls it SR24-26. NHTSA filed it as campaign 24V523000 on Jul 9, 2024: equipment adaptive/mobility on the 2005–2024 Prevost H3-41 and 4 other Prevost models, 2,653 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5230002005–2024 Prevost H3-41 and 4 other Prevost modelsEquipment Adaptive/MobilityJul 9, 20242,653high
Problem Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations." Risk An unstable wheelchair increases the risk of injury to lift occupants. Fix Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

The manufacturer’s own words as filed for 24V523000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR24-26 is the number Prevost assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V523000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR24-26 the same recall as 24V523000?

Yes. SR24-26 is Prevost’s own number for it; 24V523000 is NHTSA’s. One recall, two references.

Which vehicles does SR24-26 cover?

2005–2024 Prevost H3-41 and 4 other Prevost models, 2,653 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR24-26 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.