Mobility Works recall 16E-020

Q: Is 16E-020 the same recall as 16V317000?

Yes. 16E-020 is Mobility Works’s own number for it; 16V317000 is NHTSA’s. One recall, two references.

Mobility Works calls it 16E-020. NHTSA filed it as campaign 16V317000 on May 18, 2016: equipment adaptive/mobility on the 2014–2015 Mobility Works Chevy Express 2500 and 3 other Mobility Works models, 11 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 16V317000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
16V317000	2014–2015 Mobility Works Chevy Express 2500 and 3 other Mobility Works models	Equipment Adaptive/Mobility	May 18, 2016	11	high

Problem Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position. Risk If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury. Fix Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

The manufacturer’s own words as filed for 16V317000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 16E-020 is the number Mobility Works assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V317000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 16E-020 the same recall as 16V317000?

Yes. 16E-020 is Mobility Works’s own number for it; 16V317000 is NHTSA’s. One recall, two references.

Which vehicles does 16E-020 cover?

2014–2015 Mobility Works Chevy Express 2500 and 3 other Mobility Works models, 11 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 16E-020 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.