Manufacturer recall number

Mitsubishi recall SR-18-007

Q: Is SR-18-007 the same recall as 18V620000?

Yes. SR-18-007 is Mitsubishi’s own number for it; 18V620000 is NHTSA’s. One recall, two references.

Mitsubishi calls it SR-18-007. NHTSA filed it as campaign 18V620000 on Sep 14, 2018: electrical system on the 2017–2019 Mitsubishi Eclipse Cross and 1 other Mitsubishi model, 9,166 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 18V620000 →Check a VIN at NHTSA Mitsubishi’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
18V620000	2017–2019 Mitsubishi Eclipse Cross and 1 other Mitsubishi model	Electrical System	Sep 14, 2018	9,166	minor

Problem Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected. Risk If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision. Fix MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

The manufacturer’s own words as filed for 18V620000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR-18-007 is the number Mitsubishi assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V620000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mitsubishi’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR-18-007 the same recall as 18V620000?

Yes. SR-18-007 is Mitsubishi’s own number for it; 18V620000 is NHTSA’s. One recall, two references.

Which vehicles does SR-18-007 cover?

2017–2019 Mitsubishi Eclipse Cross and 1 other Mitsubishi model, 9,166 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR-18-007 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.