Mercedes-Benz recall See Recall Schedule

Q: Is See Recall Schedule the same recall as 22V365000?

Yes. See Recall Schedule is Mercedes-Benz’s own number for it; 22V365000 is NHTSA’s. One recall, two references.

Mercedes-Benz calls it See Recall Schedule. NHTSA filed it as campaign 22V365000 on May 20, 2022: electrical system on the 2017–2022 Mercedes-Benz A-Class and 14 other Mercedes-Benz models, 242,722 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 22V365000 →Check a VIN at NHTSA Mercedes-Benz’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
22V365000	2017–2022 Mercedes-Benz A-Class and 14 other Mercedes-Benz models	Electrical System	May 20, 2022	242,722	high

Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. Risk A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. Fix The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

The manufacturer’s own words as filed for 22V365000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. See Recall Schedule is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 22V365000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mercedes-Benz’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is See Recall Schedule the same recall as 22V365000?

Yes. See Recall Schedule is Mercedes-Benz’s own number for it; 22V365000 is NHTSA’s. One recall, two references.

Which vehicles does See Recall Schedule cover?

2017–2022 Mercedes-Benz A-Class and 14 other Mercedes-Benz models, 242,722 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the See Recall Schedule repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.