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Manufacturer recall number

Mercedes-Benz recall 2024100007

Mercedes-Benz calls it 2024100007. NHTSA filed it as campaign 24V704000 on Sep 20, 2024: engine and engine cooling on the 2021–2023 Mercedes-Benz S-Class, 27,190 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V7040002021–2023 Mercedes-Benz S-ClassEngine And Engine CoolingSep 20, 202427,190critical
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall. Risk An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire. Fix Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

The manufacturer’s own words as filed for 24V704000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2024100007 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V704000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2024100007 the same recall as 24V704000?

Yes. 2024100007 is Mercedes-Benz’s own number for it; 24V704000 is NHTSA’s. One recall, two references.

Which vehicles does 2024100007 cover?

2021–2023 Mercedes-Benz S-Class, 27,190 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2024100007 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.