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Manufacturer recall number

Mercedes-Benz recall 2023110003

Mercedes-Benz calls it 2023110003. NHTSA filed it as campaign 23V741000 on Nov 3, 2023: visibility on the 2024 Mercedes-Benz GLC-Class, 7 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V7410002024 Mercedes-Benz GLC-ClassVisibilityNov 3, 20237high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 vehicles. The front, rear, and fixed side windows may not be properly secured and can detach. In addition, the front air bags may not be properly supported by the windshield during deployment. Risk Detached windows may cause a road hazard and increase the risk of a crash or injury. Improperly supported air bags can increase the risk of injury during a crash. Fix Dealers will inspect and replace the front, rear, and fixed side windows, as necessary, free of charge. Owner notification letters were mailed December 15, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110003.

The manufacturer’s own words as filed for 23V741000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2023110003 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V741000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2023110003 the same recall as 23V741000?

Yes. 2023110003 is Mercedes-Benz’s own number for it; 23V741000 is NHTSA’s. One recall, two references.

Which vehicles does 2023110003 cover?

2024 Mercedes-Benz GLC-Class, 7 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2023110003 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.