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Manufacturer recall number

Mercedes-Benz recall 2023030014 & 15

Mercedes-Benz calls it 2023030014 & 15. NHTSA filed it as campaign 23V177000 on Mar 17, 2023: visibility on the 2020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 61,450 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V1770002020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz modelVisibilityMar 17, 202361,450critical
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment. Risk Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash. Fix Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

The manufacturer’s own words as filed for 23V177000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2023030014 & 15 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V177000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2023030014 & 15 the same recall as 23V177000?

Yes. 2023030014 & 15 is Mercedes-Benz’s own number for it; 23V177000 is NHTSA’s. One recall, two references.

Which vehicles does 2023030014 & 15 cover?

2020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 61,450 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2023030014 & 15 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.