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Manufacturer recall number

Mercedes-Benz recall 2022010003

Mercedes-Benz calls it 2022010003. NHTSA filed it as campaign 21V931000 on Nov 29, 2021: electrical system on the 2021–2022 Mercedes-Benz EQS and 1 other Mercedes-Benz model, 227 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9310002021–2022 Mercedes-Benz EQS and 1 other Mercedes-Benz modelElectrical SystemNov 29, 2021227minor
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver. Risk Driver distraction can increase the risk of a crash. Fix MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

The manufacturer’s own words as filed for 21V931000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2022010003 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V931000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2022010003 the same recall as 21V931000?

Yes. 2022010003 is Mercedes-Benz’s own number for it; 21V931000 is NHTSA’s. One recall, two references.

Which vehicles does 2022010003 cover?

2021–2022 Mercedes-Benz EQS and 1 other Mercedes-Benz model, 227 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2022010003 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.