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Manufacturer recall number

Mercedes-Benz recall 2021120016

Mercedes-Benz calls it 2021120016. NHTSA filed it as campaign 21V989000 on Dec 17, 2021: steering on the 2020 Mercedes-Benz CLA-Class, 1 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9890002020 Mercedes-Benz CLA-ClassSteeringDec 17, 20211high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving. Risk A sudden loss of power steering assist can increase the risk of a crash. Fix A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

The manufacturer’s own words as filed for 21V989000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021120016 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V989000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021120016 the same recall as 21V989000?

Yes. 2021120016 is Mercedes-Benz’s own number for it; 21V989000 is NHTSA’s. One recall, two references.

Which vehicles does 2021120016 cover?

2020 Mercedes-Benz CLA-Class, 1 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021120016 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.