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Manufacturer recall number

Mercedes-Benz recall 2021120004

Mercedes-Benz calls it 2021120004. NHTSA filed it as campaign 21V909000 on Nov 19, 2021: electrical system on the 2021 Mercedes-Benz GLE-Class, 17 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9090002021 Mercedes-Benz GLE-ClassElectrical SystemNov 19, 202117critical
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLE450 and AMG GLE53 vehicles. In the passenger-side footwell, the ground connection bolts for the electric heater may be improperly tightened. Risk Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire. Fix Dealers will check the electric heater ground connection and repair it as necessary, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

The manufacturer’s own words as filed for 21V909000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021120004 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V909000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021120004 the same recall as 21V909000?

Yes. 2021120004 is Mercedes-Benz’s own number for it; 21V909000 is NHTSA’s. One recall, two references.

Which vehicles does 2021120004 cover?

2021 Mercedes-Benz GLE-Class, 17 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021120004 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.