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Manufacturer recall number

Mercedes-Benz recall 2021100010

Mercedes-Benz calls it 2021100010. NHTSA filed it as campaign 21V789000 on Oct 11, 2021: air bags on the 2021 Mercedes-Benz S-Class, 1,311 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V7890002021 Mercedes-Benz S-ClassAir BagsOct 11, 20211,311minor
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag. Risk A deactivated passenger air bag increases the risk of injury during a crash. Fix Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

The manufacturer’s own words as filed for 21V789000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021100010 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V789000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021100010 the same recall as 21V789000?

Yes. 2021100010 is Mercedes-Benz’s own number for it; 21V789000 is NHTSA’s. One recall, two references.

Which vehicles does 2021100010 cover?

2021 Mercedes-Benz S-Class, 1,311 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021100010 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.