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Manufacturer recall number

Mercedes-Benz recall 2021060010

Mercedes-Benz calls it 2021060010. NHTSA filed it as campaign 21V406000 on May 28, 2021: seats on the 2021 Mercedes-Benz C-Class and 1 other Mercedes-Benz model, 218 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V4060002021 Mercedes-Benz C-Class and 1 other Mercedes-Benz modelSeatsMay 28, 2021218high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks. Risk Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury. Fix Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

The manufacturer’s own words as filed for 21V406000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021060010 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V406000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021060010 the same recall as 21V406000?

Yes. 2021060010 is Mercedes-Benz’s own number for it; 21V406000 is NHTSA’s. One recall, two references.

Which vehicles does 2021060010 cover?

2021 Mercedes-Benz C-Class and 1 other Mercedes-Benz model, 218 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021060010 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.