Mercedes-Benz recall 2021040012

Q: Is 2021040012 the same recall as 21V196000?

Yes. 2021040012 is Mercedes-Benz’s own number for it; 21V196000 is NHTSA’s. One recall, two references.

Mercedes-Benz calls it 2021040012. NHTSA filed it as campaign 21V196000 on Mar 19, 2021: visibility on the 2006–2007 Mercedes-Benz AMG C55 and 16 other Mercedes-Benz models, 11,356 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 21V196000 →Check a VIN at NHTSA Mercedes-Benz’s own VIN lookup →

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
21V196000	2006–2007 Mercedes-Benz AMG C55 and 16 other Mercedes-Benz models	Visibility	Mar 19, 2021	11,356	high

Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle. Risk A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. Fix MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

The manufacturer’s own words as filed for 21V196000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021040012 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V196000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →Mercedes-Benz’s own VIN lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021040012 the same recall as 21V196000?

Yes. 2021040012 is Mercedes-Benz’s own number for it; 21V196000 is NHTSA’s. One recall, two references.

Which vehicles does 2021040012 cover?

2006–2007 Mercedes-Benz AMG C55 and 16 other Mercedes-Benz models, 11,356 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021040012 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.