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Manufacturer recall number

Mercedes-Benz recall 2021030003

Mercedes-Benz calls it 2021030003. NHTSA filed it as campaign 21V057000 on Feb 5, 2021: structure on the 2020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 8 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V0570002020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz modelStructureFeb 5, 20218high
Problem Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material. Risk In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury. Fix MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

The manufacturer’s own words as filed for 21V057000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2021030003 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V057000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2021030003 the same recall as 21V057000?

Yes. 2021030003 is Mercedes-Benz’s own number for it; 21V057000 is NHTSA’s. One recall, two references.

Which vehicles does 2021030003 cover?

2020–2021 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 8 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2021030003 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.