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Manufacturer recall number

Mercedes-Benz recall 2020040011

Mercedes-Benz calls it 2020040011. NHTSA filed it as campaign 19V918000 on Dec 20, 2019: visibility on the 2001–2011 Mercedes-Benz AMG C32 and 23 other Mercedes-Benz models, 747,928 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V9180002001–2011 Mercedes-Benz AMG C32 and 23 other Mercedes-Benz modelsVisibilityDec 20, 2019747,928high
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf Risk A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash. Fix MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

The manufacturer’s own words as filed for 19V918000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2020040011 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V918000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2020040011 the same recall as 19V918000?

Yes. 2020040011 is Mercedes-Benz’s own number for it; 19V918000 is NHTSA’s. One recall, two references.

Which vehicles does 2020040011 cover?

2001–2011 Mercedes-Benz AMG C32 and 23 other Mercedes-Benz models, 747,928 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2020040011 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.