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Manufacturer recall number

Mercedes-Benz recall 2019110014

Mercedes-Benz calls it 2019110014. NHTSA filed it as campaign 19V822000 on Nov 18, 2019: steering on the 2019 Mercedes-Benz GLC-Class, 3 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V8220002019 Mercedes-Benz GLC-ClassSteeringNov 18, 20193high
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist. Risk A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash. Fix MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.

The manufacturer’s own words as filed for 19V822000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2019110014 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V822000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2019110014 the same recall as 19V822000?

Yes. 2019110014 is Mercedes-Benz’s own number for it; 19V822000 is NHTSA’s. One recall, two references.

Which vehicles does 2019110014 cover?

2019 Mercedes-Benz GLC-Class, 3 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2019110014 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.