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Manufacturer recall number

Mercedes-Benz recall 2019100011

Mercedes-Benz calls it 2019100011. NHTSA filed it as campaign 19V709000 on Oct 4, 2019: structure on the 2020 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 13,799 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V7090002020 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz modelStructureOct 4, 201913,799high
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach. Risk The detached trim can become a road hazard, increasing the risk of a crash. Fix MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

The manufacturer’s own words as filed for 19V709000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2019100011 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V709000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2019100011 the same recall as 19V709000?

Yes. 2019100011 is Mercedes-Benz’s own number for it; 19V709000 is NHTSA’s. One recall, two references.

Which vehicles does 2019100011 cover?

2020 Mercedes-Benz GLE-Class and 1 other Mercedes-Benz model, 13,799 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2019100011 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.