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Manufacturer recall number

Mercedes-Benz recall 2019090005

Mercedes-Benz calls it 2019090005. NHTSA filed it as campaign 19V648000 on Sep 9, 2019: equipment on the 2020 Mercedes-Benz GLE-Class, 1,478 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V6480002020 Mercedes-Benz GLE-ClassEquipmentSep 9, 20191,478high
Problem Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints." Risk Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash. Fix MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

The manufacturer’s own words as filed for 19V648000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 2019090005 is the number Mercedes-Benz assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V648000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 2019090005 the same recall as 19V648000?

Yes. 2019090005 is Mercedes-Benz’s own number for it; 19V648000 is NHTSA’s. One recall, two references.

Which vehicles does 2019090005 cover?

2020 Mercedes-Benz GLE-Class, 1,478 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 2019090005 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.